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Encouraging and supporting our workforce to use effective health literacy practices.

  • Always
  • Often
  • Sometimes
  • Rarely
  • Never
  • N/A
Encouraging a Health Literate workplace culture
We link health literacy ideas in with other organisational processes, such as:
workplace training (eg. induction training)
staff meetings and other activities (eg. reflective practice)
staff resources (eg. policies and procedures)
continuous quality improvement
Performance Development Plans.
We use clear written and spoken communication throughout the organisation.
We use health literate approaches when working with consumers.
Developing our workforce’s health literacy skills
Our staff members understand what health literacy means.
Our staff identify and share information about relevant health literacy resources.
We encourage and support staff to attend health literacy specific training.
We encourage and support staff to attend training in areas that are related to health literacy (such as cultural safety, client directed care, and communications skills)